Returns
RETURN POLICY
We understand it can be tricky purchasing online. If you’re not totally obsessed with your Fem Curves purchase, you may return it for store credit only.
- We must receive the return within 30 days from the date of purchase. If received after 30 days, the product will be returned back to the customer. Store credit never expires.
- Your store credit cannot be used with any other discounts.
- Customer is responsible for the returns shipping fee $8.
- Outbound shipping fees from the original order are not refundable.
- We ask that you wear underwear when first trying-on your purchase.
- We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
- Products marked Final Sale or Clearance Sale cannot be returned.
- International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.
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HOW TO REQUEST A RETURN
- Submit a return request HERE
- You will receive an email from our team within 2 business days.
- Follow the steps at the portal to request your return. Please include the original order packing slip in the return package.
- Once you ship your order to us, please allow up to 5 business days for our team to process it.
- You will then receive an email with your store credit code.
- You can use your store credit code at checkout on your next order.
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CONDITIONS
Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:
- Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
- Please be careful of make up or deodorant rubbing off on the garment. A 15% restocking fee may apply based on the condition of the item returned.
- We do not offer price adjustments.
- Shipping charges are not included in the store credit amount.
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DAMAGED ITEMS
- If you received a damaged piece, please email: Customer Service immediately.
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HOW SOON WILL I GET MY STORE CREDIT?
- Once your return is received, please allow 3-7 days for our returns department to process and inspect your return
- You will then receive your store credit via email to reorder the new size or style.